As stupid as I feel falling for a fraud scam, I think it& #39;s valuable to share my experience in case it helps someone else

Last week I received a genuine text from @TSB saying there was potential fraudulent activity on my card and they& #39;d contact me shortly...

... within 10 minutes the fraudster called me, reassured me by telling me they& #39;d never ask me to tell them my card details and I can put them in on my phone keypad as it& #39;s more secure

While I was on the phone they tried to process multiple transactions without me knowing...

... The woman told me they needed to send me a OTP to confirm it was my account

It& #39;s important to know, banks don& #39;t tend to use OTPs over the phone, I didn& #39;t realise this!

Another transaction they attempted triggered another text from TSB...

... asking me if I recognised a transaction. I immediately replied no before this woman had a chance to do her speech about my options.

Always always always reply no if you don& #39;t recognise a transaction!

The last bit of the call, she asked me if the postcode they had...

... was correct. It was for my old address and despite the fact I knew I& #39;d changed my address with the bank, I corrected her https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤦🏼‍♀️" title="Frau schlägt sich die Hand vors Gesicht (mittelheller Hautton)" aria-label="Emoji: Frau schlägt sich die Hand vors Gesicht (mittelheller Hautton)">

Things I& #39;ve learnt...

• Don& #39;t answer a call if you& #39;re not sure if it& #39;s genuine. Tell them you& #39;ll call them back and call the number on the back of your bank card
• Don& #39;t key in any sensitive info to your phone
• Don& #39;t give OTP on the phone
• Don& #39;t give out your address, your bank already has it