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Yesterday I received a personalised Whatsapp message from my local post office (Jabriya) asking me to kindly go collect my package (I ordered it a year ago). This morning I went intrigued and the manager himself received me - I asked him to explain the bizzareness
that’s happening in his workplace. He explained the following:
1. They receive around 700 packages a day - they have to physically open each package and verify it matches the item description.
2. After verifying - they have to physically Whatsapp each receiver and notify them.
1. They receive around 700 packages a day - they have to physically open each package and verify it matches the item description.
2. After verifying - they have to physically Whatsapp each receiver and notify them.
3. He is understaffed - I can very this as I walked into a semi ghost building with four employees and thousands of packages.
4. There is no automated system to help them sort packages out.
5. I recommended him to make a “local post office union” and write a request for a system.
4. There is no automated system to help them sort packages out.
5. I recommended him to make a “local post office union” and write a request for a system.
6. His answer was over the lines of: “عبالج بيعطونا ويه"
And that, ladies and gentlemen, was a quick sad story of a failed system that is supposed to be generating a source of income for the country and again, repeatedly, has been left to rot in the hands of willing individuals with zero tools for improvement. Goodbye.
I’ll leave this thread with a gentle reminder - this wake up call piece written by my dear Faris. @ArabianFlaneur. https://medium.com/@faris.ali/welfare-state-to-failed-state-6a69a8d49c98">https://medium.com/@faris.al...
Part II: https://medium.com/@faris.ali/welfare-state-to-failed-state-part-ii-ba4754a2152c">https://medium.com/@faris.al...
