Dear Mr. @riadasmat kindly assist me regarding this matters. Please read attachments below.

I’ve received email by @AirAsia @AVA_AirAsia this morning.
Then I replied back below. @riadasmat @AirAsia @AVA_AirAsia
So I showed proof of previous email as attach below stated by your customer support that things I need to do solve this matters. @riadasmat @AirAsia @AVA_AirAsia
And this the proof of my reply to the previous email. @riadasmat @AirAsia @AVA_AirAsia

Kindly assist me what should I do? I’ve provided the proof payment and the keep coming back asking for my BIG ID account number.
Informed them many times the purchased was made for my father and mother. I didn’t go!

How many times need to explain? I’m tired of waiting and if this issues is not solved then I will lodge an official report to the government consumer rights.

@riadasmat @AirAsia @AVA_AirAsia
Now I’m waiting patiently for your reply back through email and Twitter here.

We will see if Mr. @riadasmat and @AirAsia @AVA_AirAsia team will respond back.
I would like to invite @mykpdnhep with attention to YB Datuk @AlexNantaLinggi and YB Dato’ @rosolwahid11 regarding about this thread with Mr. @riadasmat @AirAsia @AVA_AirAsia

Thank you so much!
You can follow @Safri_Shaha.
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