stumbled on this comment on an OSS issue.

I thought it was an interesting example of how relatively middle-of-the-road comments can actually be pretty negative to receive - and how they can be improved!

"...this doesn& #39;t seem to be fixed in the 6.0.0 version"

https://abs.twimg.com/emoji/v2/... draggable="false" alt="❌" title="Cross mark" aria-label="Emoji: Cross mark"> stated as fact; no acknowledgment that bug could be specific to user/env./use-case

https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> explicitly acknowledge the bounds of your experience:

"Having upgraded to 6.0.0., I am still seeing this error in my app."

https://abs.twimg.com/emoji/v2/... draggable="false" alt="❌" title="Cross mark" aria-label="Emoji: Cross mark"> doesn& #39;t provide an (ideally hosted) example of bug

https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark">providing examples means maintainers don& #39;t:
1. have to take time to replicate your setup
2. make (potentially critical!) assumptions about your use-case!

"See this fiddle for an example of the bug still present in 6.0.0"

"...please check..."

https://abs.twimg.com/emoji/v2/... draggable="false" alt="❌" title="Cross mark" aria-label="Emoji: Cross mark"> offloads responsibility for bug/patch verification to maintainer
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> a https://abs.twimg.com/emoji/v2/... draggable="false" alt="👏" title="Clapping hands sign" aria-label="Emoji: Clapping hands sign">hostedhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="👏" title="Clapping hands sign" aria-label="Emoji: Clapping hands sign">examplehttps://abs.twimg.com/emoji/v2/... draggable="false" alt="👏" title="Clapping hands sign" aria-label="Emoji: Clapping hands sign"> significantly reduces maintainer& #39;s workload - all they have to do is verify our work!

"...and release a new version?"

https://abs.twimg.com/emoji/v2/... draggable="false" alt="❌" title="Cross mark" aria-label="Emoji: Cross mark">presumes - both to know the correct action AND to make explicit demands of maintainers& #39; time
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark">trust that people know how to do their jobs and can draw correct conclusions from provided information.

"."

https://abs.twimg.com/emoji/v2/... draggable="false" alt="❌" title="Cross mark" aria-label="Emoji: Cross mark"> zero positive sentiment or appreciation expressed
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> show some appreciation https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤷‍♀️" title="Woman shrugging" aria-label="Emoji: Woman shrugging">

"Thanks for all your hard work on this project. I really rely on it and I& #39;m glad it& #39;s so robust!"