“Why is New Public Management more of a problem now than in the past? We now have several generations of public servants who have come into the public service without the institutional memory of anything before ‘government as a business’.” @piawaugh https://www.themandarin.com.au/121015-new-public-management-the-practical-challenges-remedies-and-alternatives/">https://www.themandarin.com.au/121015-ne...
New Public Management: the practical challenges, remedies and alternatives | The Mandarin

Treating the public service like a business has become the norm, with the structures, language, practices and incentives inherited from private sector managerialism. We know that citizens don’t...

https://www.themandarin.com.au/121015-new-public-management-the-practical-challenges-remedies-and-alternatives/
H/t @gquaggiotto
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