#Customers

Alright, so…OK Comics has been open again for two weeks. Lots of people have been congratulating us on getting through the lock-down. People seem glad that we've 'survived'. Popular opinion
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Every day we are learning more about this coronavirus genetically, biologically, clinically, and epidemiologically. Every day I am more convinced this foe isn't that tough.We know it's very contagious (though
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Some thoughts on the @castindoncaster Dynamic Pricing blog post.Firstly, good on them for being willing to inject their voice into a debate. Theatre as an industry doesn't do robust debate
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dumb things customers say at starbucks: a thread me: “just a tall latte?”customer: *stays quiet*me: “alright, your total will be $4.02”customer: “no” i can’t be a barista trainer at all.
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hewouldbullyushe would talk bad about my co worker if she wasn’t working and vice versa!! it’s unprofessional!! and not only is he mean to us, he would give customers attitude
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yt ppl: just like u benefit from the white supremacist racist system we live in, recognize that when u move into that poor poc neighborhood no matter if it was
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Tone-deaf marketing, empathy in customer experiences, and why brands should give qualitative data as much attention as quantitative:A thread 1/? This marketing email from Funko with some ideas for Mother's
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Despite marijuana being legal in Canada for 2 years, Canadian cannabis brands are having a tough time getting consumers to notice them.This is a case study of bad marketing strategy
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1/ This is a great question. In my experience, it's largely because product tends to operate "inside-out" (test and learn, adjust course frequently) and marketing tends to operate "outside-in" (commit
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The visit to the pub was TERRIBLE. I could not get in without filling out a literal form explaining my medical exemption. It ended in an argument. We're now trying
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UK VISA UPDATE: From 0400 on Friday 23 April India will be added to the @transportgovuk red list for travel. UK Visas and Immigration will continue to process and return
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1/ How NFTs will forever change the way brands and creators interact with communities. 2/ Brands and creators are always testing new ways to interact with audiences—via rewards, communities,
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What do Airbnb, Facebook, Spotify, Hubspot, and Slack all have in common?They all have a North Star Metric that influences their long-term growth.This means the one metric that all business
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Marketing observation:People don't buy products and services. They buy outcomes. But in order to get an outcome, they need to go through a transformation.That's where you want to focus your
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1/10Do you have hand sanitiser for visitors to your home? Do they have to wear masks on entry, only removing them when sat down with family members? Do they wear
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I’ve been communicating with a postmaster from the Midwest. A week ago, he had no concerns about USPS’ ability to handle #VoteByMail volume this fall.After the Trump/DeJoy sabotage at the
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